Refund Policy — Nexa
At Nexa, customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a refund within 3 days of delivery.
Eligibility for Refund
Product must be unused and in original condition
All original packaging, accessories, and invoice must be included
Refund request must be raised within 3 days of receiving the product
Refund Process
Once your return is received and inspected, we will notify you of the approval status
If approved, the refund will be processed within 3 working days (TAT 3 Days)
Shipping charges (if any) are non-refundable
Refunds may take additional time to reflect, depending on your bank or payment provider
For refund requests, contact our support team.
Nexa — Trusted Quality. Transparent Policies.